Hanoi 20 Hotel & Apartment, Hanoi

The hotel has a prime location in the center of Hanoi, close to major attractions like the Ho Chi Minh Memorial Tomb and the Old Quarter. The rooms are clean with modern furniture, but service can be a bit hit-or-miss. While the staff was friendly and helpful, especially when I lost my key, the dining experience left something to be desired. Despite these downsides, the value for money is decent considering the amenities and convenience of the location.

I had a great stay at this hotel! The location was convenient, with plenty of restaurants and shops nearby, and the rooms were well decorated, clean, and comfortable. The staff were incredibly friendly and helpful, which made my experience even better. On the downside, I found the bed a bit uncomfortable due to the fold-up mattress. Overall, it was a good value for the price I paid.

The hotel has a great friendly vibe with staff who really go above and beyond, especially Liz who was a lifesaver when I got sick. The rooms were mostly clean but had some issues like paint peeling and mildew. The location is convenient with good access to local food and attractions, but it was a bit far from the main spots. The dining options were decent but could use more variety, and overall, I felt the value for money was average.

I had a pleasant stay at the hotel, which is conveniently located just outside the Old Quarter. The rooms were quite nice, clean, and spacious, offering great value for the price. The staff was welcoming and friendly, making me feel right at home. However, the dining options were somewhat repetitive, which could use some improvement.

The hotel has a warm and welcoming atmosphere, with clean and well-maintained rooms. The staff truly goes above and beyond to ensure a pleasant stay. However, the fold-up bed was uncomfortable, and the location, while decent, isn't ideal for exploring the area quickly. Overall, it's a good value for money, especially considering the service.

I had a pleasant stay at this hotel, thanks to its clean and comfortable environment, and the staff was so friendly and accommodating. The location was also fantastic, close to many attractions and eateries. However, the dining experience could use some improvement, particularly with breakfast options. Overall, I felt it was a great value for the price I paid.

I had a lovely stay at this hotel, which is conveniently located near a variety of shops and restaurants. The staff were incredibly friendly and helpful, making my experience all the more enjoyable. However, I did notice that the rooms were a little dated and could use some improvement in cleanliness. Overall, it's a decent value for the money, especially considering the great location.

I had a wonderful stay at the hotel, which is conveniently close to many attractions, including the Ho Chi Minh Memorial. The rooms were beautifully decorated and extremely clean, making my stay very comfortable. However, I found the dining options a little repetitive day-to-day. Overall, for the reasonable price, it offered great value, but some areas could definitely use improvement.

I had a pleasant stay at this hotel, which offered clean and well-decorated rooms, making me feel very comfortable. The staff were friendly and helpful, though there were some miscommunications regarding services. The location was excellent, close to many attractions and eateries, but the dining options at the hotel were a bit limited, which was a letdown. Overall, it's a good choice for a stay in the area, especially given the value for money.

I had a pretty good stay overall. The hotel is modern and affordable, with spacious and clean rooms. The location is convenient, with plenty of shops and restaurants nearby. However, the noise insulation could use some improvement as I could hear conversations and TVs from adjacent rooms. While the service was friendly, I found the dining options a bit repetitive and lacking variety.